Turning 9% market share into market leadership
The challenge
The product performed well across much of the UK but remained underused in one devolved NHS region. Market share was just 9%.
Local decision-making structures and funding pathways differed significantly from other parts of the NHS. National strategies were therefore not translating into local uptake.
A new approach was needed that reflected the regional structures shaping prescribing and formulary decisions.
Cheemia’s approach
Cheemia designed a region-specific access and engagement strategy focused on the local NHS environment.
The work included:
- mapping key influencers across three clinical networks
- navigating a unique procurement pathway and triggering a competitive tender
- recruiting a local Key Account Manager
- deploying contract sales support to strengthen regional engagement
- shaping communications aligned with formulary protocols
- using a multichannel engagement approach to support adoption
Engagement was coordinated across 14 health systems, ensuring that local decision-making structures were understood and addressed.
Outcomes
Within 24 months, market share increased from 9% to more than 50%.
Success in one devolved UK nation unlocked further growth and created the uplift needed to secure UK market leadership.