Clients give Cheemia a 5-Star rating for service quality, speedy delivery and client communication.

Cheemia conducted a customer satisfaction survey. The survey measured the client's experience on three parameters: quality of service, speed of response and delivery to the deadline, and client communication compared to other service agencies and suppliers.  The clients unanimously gave Cheemia a 5-star rating across the board and described the service as amazing!

 
“The degree of experience, insight & knowledge has made working with Cheemia a pleasure. They were great at providing prompt delivery of actions & flexibility to adjust tactics as the environment changes.”
— Catriona Moylan, commercial director, Uniphar Group
“What was important to us for this project was knowledge of the therapy area and the understanding of the market, relevant to the brand, which Cheemia provided. We received a level of strategic input for the brand from Cheemia, which sat above our knowledge and market understanding.”
— Dan Piggott, managing director, Lifecycle Management Division, Uniphar Group
“Three things I have experienced with Cheemia that stood out for me were: Speed and promptness of responses has always been impressive, enthusiasm and willingness to go the extra mile to deliver on projects and being very personable – feeling as though we are one team as opposed to two separate companies.”
— Scientific Advisor
 
“I had the pleasure of working closely with Mehrnaz on an innovative communications strategy for primary care pharmacists. Mehrnaz is always looking for a genuine differentiator for the brands she works with and in this instance produced a concept that was phenomenally successful in terms of customer experience and interaction. Mehrnaz is a valuable asset to any organisation and a joy to work with.”
— Michael Fleck, Marketing Consultant, Pharmacy Management
 
“Cheemia understand unmet needs of customers, identifies key areas for target investment and focus, aka ‘the juicy tunas’ , and provides honest assessment of what’s possible.”
— Head of Business Unit
 
 
“Honest solutions that are logical and communicated in a way that is easy for all to follow.”
— Commercial Manager
 
 
“Knows the market, has excellent customer engagement and delivers excellence. ”
— Marketing Operations Manager
 
“We’ve all tried CSOs that say they can. But then can’t. Cheemia say they can, and then deliver. Mehrnaz and the team take a strategic view of the marketplace, then develop logical action plans which they implement, track, and re-evaluate. This inevitably leads to progress. A key component of the promotional mix is remote selling - easy to talk about, but less easy to deliver. This is a Cheemia core competency and has been refined over several years to become very effective. These are not just words – this is our real-world experience.”
— Simon Clough, Founder & Director of ALTURiX
 

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